Privacy Policy

Your privacy is our priority. Learn how we handle and protect your data at VantPay.

Last Revised: March 8, 2026

Introduction

VantPay (owned by Credlanche) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with the Nigeria Data Protection Act (NDPA) 2023 and other relevant regulations. By using our services, you consent to the practices described in this policy.

Information We Collect

We collect information necessary to provide our financial services, including: Personal identifiers (name, email, phone number, address), Government-issued IDs (BVN, official ID documents for KYC), Transaction data (payment history, amounts, dates), and Technical data (IP address, device info, location).

How We Use Your Information

Your data is used to: Process transactions and provide support, Verify your identity and comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements, Improve our platform and develop new features, and Prevent fraud and enhance the security of our services.

Data Sharing & Disclosure

We do not sell your data. We may share information with: Financial institution partners for transaction processing, Regulatory bodies such as the CBN or NDIC as required by law, and Service providers who assist in our operations under strict confidentiality agreements.

Data Security

We implement bank-grade security measures, including end-to-end encryption, advanced firewalls, and multi-factor authentication. Your data is stored on secure servers and access is strictly controlled to prevent unauthorized disclosure.

Your Rights

Under the NDPA 2023, you have the right to: Access your personal data, Rectify inaccurate information, Request deletion of your data (subject to legal retention requirements), and Withdraw your consent for data processing at any time.

Cookies & Tracking

We use cookies to enhance your experience, remember your preferences, and analyze site traffic. You can manage your cookie settings through your browser, though some features of VantPay may be limited if cookies are disabled.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new policy on this page with an updated 'Last Revised' date.

Questions about our Privacy Policy?

If you have any questions or concerns regarding your data, please contact our Data Protection Officer.

Contact DPO